Terms of service

Last updated: 2 November 2026

1. Who we are

Growth Pigeon ("we", "us") runs growthpigeon.com from Singapore. These terms cover your use of the website, the free audit, the reports and the paid monthly plan (together, "the service"). By using the service or paying for it, you agree to these terms. If you sign up for a business, you confirm you are allowed to agree on its behalf.

2. What we provide

We ask AI tools, such as ChatGPT, Claude and Gemini, the questions your customers are likely to ask. We record whether your business is named, and we give you a report and a plan for what to change. You or your team make the changes. We do not write content for you or build your website.

3. No guaranteed results

AI tools are run by other companies, and their answers change often and without notice. We do not own or control them. Our reports show what the tools said when we asked; another person asking at another time may see something different. We give advice in good faith, but we do not promise that any AI tool, Google or other website will name, rank or recommend your business, or that you will get more enquiries or sales.

4. Your account

Keep your sign-in details safe, and tell us straight away if you think someone else has used your account. Give us accurate details about your business. You are responsible for what happens under your account.

5. Prices, payment and cancelling

• Prices are shown on the pricing page in US dollars and may exclude local taxes.
• The monthly plan has a one-off setup fee and a three-month minimum term. After that it renews monthly until you cancel.
• Payments are handled by Stripe. We never see or store your full card number.
• You can cancel any time after the minimum term by emailing hello@growthpigeon.com. The plan stops at the end of the month you have paid for.
• We do not refund months already started or the setup fee once the first report has been sent, unless the law says we must. If we fail to deliver something you paid for, tell us and we will fix it or refund that part.
• We may change prices with at least 30 days' notice by email. The change applies from your next billing date after the notice ends.

6. Using the service fairly

You agree not to:

• break the law, or ask us to check a business you have no right to represent so you can harm it;
• copy, resell or republish our reports as your own product without our written permission;
• try to break into, overload or scrape the website.

We may suspend or close an account that breaks these rules. Where it is fair to do so, we will tell you first.

7. Who owns what

You own your business's name, content and data. We own the website, our methods, templates and software. Once you have paid, you may use your reports freely inside your business, including sharing them with your staff and the people who build your website.

Some reports on public businesses are published on our website. If one is about your business and you would like it changed or taken down, email us.

8. Limits on what we are responsible for

We provide the service "as is". As far as the law allows:

• we are not liable for lost profits, lost sales, lost data, damage to reputation, or any indirect or knock-on loss;
• we are not liable for anything an AI tool, Google or any other company says, does or stops doing;
• our total liability to you for any claim, of any kind, is capped at the amount you paid us in the three months before the claim arose.

Nothing in these terms limits liability that cannot be limited by law, such as for fraud or for death or personal injury caused by negligence.

9. Your responsibility to us

If someone makes a claim against us because of information you gave us, or how you used the service in breach of these terms, you agree to cover our reasonable costs of dealing with it.

10. Things outside our control

We are not responsible for delays or failures caused by events outside our reasonable control, such as outages at AI providers, internet or hosting failures, or changes to how AI tools work.

11. Changes to these terms

We may update these terms. If a change matters, we will email paying customers at least 30 days before it takes effect. The date at the top shows the latest version.

12. Law and disputes

These terms are governed by the laws of Singapore. If we disagree about something, we will first try to sort it out by talking. If that fails, the courts of Singapore will decide.

13. Contact

Email hello@growthpigeon.com with any question about these terms.

See also: Terms of service · Privacy policy. Questions? Email hello@growthpigeon.com.