Getting named once is a good start. Staying named is what keeps the enquiries coming. Every month, I ask the AI tools your customers' questions again. You get one page that shows whether you were named, who moved, and what to do next.
Your questions get asked the same way each time. So when the number moves, it is because something changed out there, not because the method changed.
| Engine | Named | Last | Change |
|---|---|---|---|
| ChatGPT | 6 of 40 | 2 of 40 | +4 |
| Google AI Overviews | 11 of 40 | 9 of 40 | +2 |
| Perplexity | 14 of 40 | 15 of 40 | -1 |
| Gemini | 3 of 40 | 3 of 40 | 0 |
Competitor named most: unchanged. Sources cited this month: your Google reviews, two forum threads, one directory. Next: the two forum threads.
That is why a single screenshot proves nothing. So I ask each question several times on each tool, on more than one day, and count how often you come up. That share moves slowly and honestly, which makes it worth watching.
We use 20 to 30 questions your customers really ask, taken from your audit if you have had one. They stay fixed, so this month compares fairly with last month.
ChatGPT, Gemini, Perplexity and Google's AI Overviews. These are the ones your customers are most likely to use.
We track up to five competitors you name. If a new firm starts showing up often, it goes in your report.
The numbers are counted the same way every time. If something looks odd, I check it myself, and you can reply to any report to ask me a question.
One report a month, plus an alert if you drop out of an answer. That is long enough to see whether a fix worked.
A report every week. It suits you if you are making changes now, a rival is on the move, or a busy season is coming.
You can switch between them, and there is no lock-in on either.
See what ChatGPT says about you today.
Find out who gets your enquiries, and get the plan to win them back.
Stay named, and hear the week someone takes your spot.
Prices are in US dollars. Monitoring has no lock-in, and none of it is a retainer. If you have not had an audit, your first month of monitoring sets the starting number.
No. If you have had the audit, monitoring reuses its questions and its numbers become your starting point. If not, your first month builds the question set and sets that starting number. Either way, the same questions get asked the same way every time, which is what makes a change mean something.
Monthly suits most businesses. The AI tools change slowly, and a month is long enough to see whether a fix worked. Weekly is for when you are in the middle of changes or a rival is on the move. It also helps before a busy season or an intake. You can switch between them.
You get an email that week, not at the end of the month. It tells you which question you lost, who took your place, and what the AI tool was reading when it chose them.
Yes, any month, with no lock-in and no notice period. I would rather you left than stayed and felt annoyed about it.
The audit is a snapshot, and its plan tells your team what to change. Monitoring tells you whether the changes worked, month after month. It also catches the things you cannot see coming, like a new rival showing up or a listing going stale.